Today, event organization is a balancing act between logistics, budget, and conscious guest experience design. Conference catering plays a pivotal role here. In practice, this means a high-quality conference menu must be as inclusive as possible – from accounting for rare food allergies and dietary preferences to providing high-performance brain food that actively supports cognitive processes and enhances participant focus.
In the MICE industry, it is time to finally debunk the myth that special diets are an event organizer's "logistical nightmare." In reality, a professionally planned conference menu is a powerful tool for supporting the organizer’s brand image.
— "If I, as a vegetarian, a person with celiac disease, an allergy sufferer, or a keto diet follower, am served a wholesome, creative, and aesthetically pleasing meal without having to ask the staff for it, I feel fully cared for. I am left with an experience of quality and commitment. This approach pays off; such attention to detail builds loyalty to the organizer's brand more effectively than any promotional gadget," says Michał Popek, Marketing Specialist at Hilton Garden Inn Kraków Airport.
The key to success is not multiplying separate meals but designing menus in a modular fashion. Instead of creating isolated dishes for allergy sufferers, it is worth focusing on compositions that naturally align with trends like vegetarianism or gluten-free diets, serving meat or dairy add-ons separately. This solution not only optimizes costs but, above all, guarantees safety and full integration of all participants during a shared meal.

The answer lies in scientific research and statistics. Market data shows that nearly 40% of conference participants now declare specific dietary needs or individual lifestyle preferences. Furthermore, research into "food coma" (postprandial somnolence) proves that traditional, heavy lunches based on simple carbohydrates negatively impact concentration.
The noticeable trend in conference gastronomy today is the transition from the concept of 'feeding' to 'nourishing' guests. Utilizing brain food - composing coffee break menus and buffets based on low-glycemic index ingredients rich in antioxidants and healthy fats – is an investment in the substantive effectiveness, well-being, and focus of participants during day-long sessions, panels, and networking.
Collaboration with the hotel or catering company should begin with a precise definition of the group profile.
According to EU regulations (1169/2011), information on 14 main allergens must be easily accessible. In practice, a premium standard requires more than just meeting a legal obligation.
Participants should be informed about who is qualified to provide reliable allergen information (e.g., F&B Manager, floor manager, or a specific waiter). Professional staff always provide an Allergen Matrix – technological documentation for every dish – allowing for immediate, credible information regarding ingredients.
"Chef’s Choice" is often undervalued by organizers; however, in venues like Hilton Garden Inn Kraków Airport, it represents one of the most effective forms of menu personalization. This option is a gateway where the Chef, instead of a rigid set of dishes, composes meals based on the best seasonal ingredients, creating a unique menu tailored to the season (light in summer, warming in winter) or specific group preferences (kosher, energy requirements, ingredient exclusions, etc.).

This approach opens a wide field for designing Guest Experience, where conference food stops being a repetitive standard and becomes a "tailor-made" experience. In an era of mass events, such flexibility builds a sense of uniqueness, transforming a simple coffee break into a valuable touchpoint with the organizer's brand. Personalization at this level eliminates dietary barriers before they arise, ensuring every participant feels like a valued and expected guest.
Organizing a conference that stays in participants' memories requires not only excellent logistics but, above all, a partner who understands the dynamics of the MICE industry.
Collaboration with the Kraków Airport Hotel Conference Center team guarantees professional support throughout the planning process – from the initial concept to the final execution. Our experts will share their professional experience, suggesting proven solutions that will enhance the prestige of your event and relieve you of the organizational burden.